Error Report mail exceeds size limits

[MTB]

It's a llittle hard to send support info if you run into mail size limits - when just using the automated error report tool:
-------------------------------------------------------------------
This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

horizonerrorreports@gmail.com
(generated from support@HorizonGame.com)
SMTP error from remote mail server after MAIL FROM:<myMailAddress> SIZE=53088047:
host gmail-smtp-in.l.google.com [74.125.196.26]:
552-5.2.3 Your message exceeded Google's message size limits. Please visit
552-5.2.3 http://support.google.com/mail/bin/answ ... nswer=8770 to review our
552 5.2.3 size guidelines. d47si6858628yhc.46 - gsmtp

------ This is a copy of the message, including all the headers. ------
------ The body of the message is 52369132 characters long; only the first
------ 106496 or so are included here.

[Zaimat]

Thanks for reporting this, we hadn't come across this issue before, I'll certainly look into this.

If you have an issue to report in the meantime you can try this workaround:
1. Under your Documents folder (Start > Documents) there is Horizon Game folder
2. Under Saves, you can remove or move to another directory the backups (the game stores the last 10 autosaves), that should cut the archive size in half or more
3. Run the ErrorReportTool again