[RESOLVED] Game crashes back to desktop

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gatos7
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[RESOLVED] Game crashes back to desktop

Post by gatos7 »

I've reached year 2414 and I press turn and enter the turn based battle. At the end of turn 20 the game crashes back to desktop with a generic windows message saying the program has stopped working correctly.

This happens on 2 different system both running windows 7 sp1

I've tried reporting this through the ingame report system but I can't seem to be able to send the report. I've been running it for the past 5 minutes and its on "Sending Report"
Nevermind the report got through after a while

Logs and save games are available if needed

Please help

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Zaimat
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Re: Game crashes back to desktop

Post by Zaimat »

Thanks, will check and it includes your saves the error report. As long as we can reference it back to you (or if you left an email).
Horizon - Lead Designer | a.k.a. Raf

gatos7
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Re: Game crashes back to desktop

Post by gatos7 »

Thank you and yes my email is at the end of the report

Grogger
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Re: Game crashes back to desktop

Post by Grogger »

Thanks for the report gatos7, we've fixed the issue and the fix should be available in the next update, at which point you can continue this very game.

gatos7
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Re: [RESOLVED] Game crashes back to desktop

Post by gatos7 »

Wow that was fast !

Just a couple of questions, if I may

Do you have a time table for the next update ?

Also if I start another game what are my changes on hitting the same bug ?

Thank you

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Zaimat
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Re: [RESOLVED] Game crashes back to desktop

Post by Zaimat »

The update should happen within the next couple of hours. The chance to encounter the bug again is pretty small.
Horizon - Lead Designer | a.k.a. Raf

gatos7
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Re: [RESOLVED] Game crashes back to desktop

Post by gatos7 »

Ok thank you.

I must say for a relative small company compared to big publishers and game developers your support rocks :)

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Zaimat
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Re: [RESOLVED] Game crashes back to desktop

Post by Zaimat »

Thanks, we're trying :) Unfortunately the update didn't make it today due to a problem with Steam preventing us from putting the new build live. We will try again in the morning (EST).

{EDIT} This is now fixed with the current update.
Horizon - Lead Designer | a.k.a. Raf